19/09/2023 2023-10-11 11:43
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Frequently Asked Questions (FAQs)

General Questions

Hirely is a cutting-edge platform designed to automate and streamline the job interview process through one-way video interviews, allowing for a more efficient, inclusive, and convenient hiring experience.

Employers post pre-recorded interview questions on Hirely. Applicants then record their responses via video at their convenience, eliminating the need for live scheduling. Employers can later review these recordings and transcribed responses at their own pace.

Hirely is suitable for HR departments, recruitment agencies, and any organization or individual looking to simplify and optimize their hiring process.

Any sector or industry that requires a hiring process can benefit from Hirely, from tech companies and financial institutions to education and healthcare.

Hirely offers unique features such as AI-powered insights, speech-to-text transcription, and a commitment to inclusivity and unbiased hiring, setting it apart from traditional hiring platforms.

Features and Functionality

Hirely offers asynchronous video interviews, AI-powered candidate insights, speech-to-text transcription, customizable interview questions, and collaborative hiring tools.

Employers post interview questions, and candidates record their responses whenever they’re ready. This process eliminates the need for real-time scheduling and allows candidates to answer in a comfortable environment.

The speech-to-text feature transcribes the spoken content from video responses, allowing interviewers to quickly read through answers without watching the entire video.

Yes, employers can customize interview questions based on their specific needs and job requirements.

The number of video interviews you can conduct depends on your subscription plan. Each plan offers different limits to cater to various organizational needs.

Technical Questions

Hirely is a web-based platform, so all you need is a modern browser and an internet connection.

Yes, Hirely is optimized for use on both desktop and mobile devices.

Hirely prioritizes data security. All data is encrypted, stored in secure servers, and we adhere to best-in-class security practices and compliance standards.

No, Hirely is a web-based platform, and there’s no software to download.

Pricing and Payment

Hirely offers multiple pricing plans tailored for different organizational sizes and needs. Please refer to our pricing page for detailed information.

Yes, we offer a 30-day free demo for new users.

We accept all major credit cards, bank transfers, and several online payment methods.

Yes, you can cancel your subscription at any point, and we offer a hassle-free cancellation process.

Support and Troubleshooting

You can reach out to our support team via the “Contact Support” option on our platform or email us at support@hirely.com.

Please report any bugs through our platform’s feedback tool or directly contact our support team, and we’ll address it promptly.

Yes, we provide comprehensive user guides, tutorials, and resources to help you get the most out of Hirely.

Ethical and Inclusivity Issues​

Hirely’s AI tools are designed with fairness in mind, ensuring that the insights and analyses are unbiased. We’re committed to promoting equitable hiring practices.

Absolutely. Hirely is designed to be accessible and user-friendly for everyone, including those with disabilities. We adhere to web accessibility standards to ensure inclusivity for all users.